Terms & Conditions

Last Updated: April 20, 2026

1. Acceptance of Terms

By accessing or using the HOZ.co ("Soluciones Bioscientificas S.A.S") website and services, you agree to be bound by these Terms & Conditions. If you do not agree to all of these terms, do not use our services. These terms apply to all visitors, users, and others who access or use the Service.

2. Account Eligibility

Our services are exclusively for licensed medical and aesthetic practitioners. By registering an account, you represent and warrant that you are a licensed professional authorized to purchase and use the medical products offered on our platform. We reserve the right to request proof of licensure at any time and may suspend or terminate accounts that fail to provide such documentation.

3. Products and Ordering

All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

4. Payment Terms

Payment must be received by us before our acceptance of an order. We accept various payment methods as indicated on our site. You represent and warrant that the payment information you supply to us is true, correct, and complete, and that you are duly authorized to use such payment method for the purchase.

5. Shipping and Delivery

We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Title and risk of loss pass to you upon our transfer of the products to the carrier.

6. Returns and Refunds

Due to the medical nature of our products, returns are only accepted for defective items or shipping errors. You must notify us within 48 hours of delivery to report any issues. All returns must be in their original, unopened packaging. Refunds will be processed to the original payment method after inspection of the returned items.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of HOZ.co and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of HOZ.co.

8. Limitation of Liability

In no event shall HOZ.co, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Indemnification

You agree to defend, indemnify, and hold harmless HOZ.co and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses resulting from or arising out of your use and access of the Service, or a breach of these Terms.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Contact Information

If you have any questions about these Terms, please contact us at:
Email: [email protected]